Privacy Policy

Last Updated: July 11, 2026

This Privacy Policy describes how Light My Cage (“Light My Cage,” “we,” “us,” or “our”), including our Authorized Market Partners and approved service providers acting on our behalf, collects, uses, shares, and protects information when you use our website (www.lightmycage.com) or interact with any of our products or services (collectively, the “Services”).

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request an estimate, schedule a consultation, purchase products or services, or otherwise interact with us, we may collect information including:

• Name
• Email address
• Phone number
• Property address
• Mailing address
• Photos or videos you provide
• Project details and communications

Website & Usage Information

We may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral sources

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and help us improve our Services. You may disable cookies through your browser settings, although doing so may affect website functionality.

How We Use Your Information

We may use your information to:

• Provide our products and services
• Prepare estimates and proposals
• Schedule consultations and installations
• Coordinate warranty and service requests
• Process payments
• Communicate regarding appointments and projects
• Respond to questions and customer support requests
• Improve our website and customer experience
• Send promotional communications (you may opt out at any time)
• Analyze website traffic and marketing effectiveness
• Comply with legal obligations
• Protect the security of our business and customers

If your project is located within an Authorized Market Partner’s assigned territory, we may use your information to assign or coordinate your project with that Market Partner.

Information Sharing

We do not sell your personal information.

We may share your information only when reasonably necessary to operate our business, including:

Authorized Market Partners

If your project falls within the service territory of an Authorized Market Partner, we may share information including:

• Contact information
• Property address
• Project details
• Photos
• Communications
• Estimates
• Service history
• Warranty information

This information is shared solely for providing consultations, installations, customer service, warranty support, scheduling, and other Light My Cage-related services.

Authorized Market Partners are contractually required to maintain the confidentiality of customer information and may not sell, distribute, or use your information for purposes unrelated to providing Light My Cage services.

Service Providers

We may share information with trusted third-party providers who assist with:

• Payment processing
• Scheduling
• CRM software
• Website hosting
• Marketing
• Email communications
• Financing
• Product fulfillment
• Warranty support

These providers may access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws
• Respond to subpoenas or court orders
• Protect our legal rights
• Prevent fraud
• Protect the safety of our customers or others

Business Transfers

If Light My Cage or an Authorized Market Partner undergoes a merger, acquisition, sale of assets, business restructuring, or territory transfer, customer information may be transferred as part of that transaction, subject to this Privacy Policy.

Project Photos & Marketing

Light My Cage may photograph or video completed projects for quality control, warranty documentation, training, and marketing purposes.

We will not intentionally publish personally identifiable information, such as your full name, personal contact information, or exact street address, without your consent.

If you would prefer that photographs of your completed project not be used for marketing, please notify us in writing.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer information only as long as reasonably necessary to:

• Provide our Services
• Complete warranty obligations
• Maintain service records
• Resolve disputes
• Comply with legal requirements
• Enforce our agreements

Your Choices

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Opt out of promotional communications
• Disable cookies through your browser settings

Certain information may be required to provide our Services, and choosing not to provide it may limit our ability to assist you.

Children’s Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Authorized Market Partners

Light My Cage operates through company-owned operations and independently owned Authorized Market Partners.

Authorized Market Partners are licensed to operate under the Light My Cage brand and are required to follow our quality standards, operating procedures, and customer service requirements.

Each Authorized Market Partner is independently owned and operated and is responsible for the services performed within its assigned territory.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated “Last Updated” date.

Continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Light My Cage
Email: team@lightmycage.com
Website: www.lightmycage.com